FAQ

FAQs

What happens during my consultation?

Your consultation includes a detailed assessment, treatment recommendations and time to discuss your desired results before proceeding.

How long does treatment take?

Most semi-permanent makeup treatments take approximately two to three hours, including preparation and aftercare guidance.

Will I need a top-up?

Most new permanent makeup treatments include a complimentary perfecting touch-up, usually carried out 4–6 weeks after the initial appointment. This allows us to assess the healed result and make any necessary refinements. Touch-ups cannot be performed earlier than 4 weeks after the initial treatment.

How long is the healing process?

Healing varies, but brows and lips commonly settle over seven to fourteen days. Detailed aftercare will be provided.

Do I need to pay a deposit?

A £30 deposit is required to secure your appointment and is deducted from the total treatment price. Cancellations or rescheduling requests made at least 48 hours before your appointment are eligible for a deposit refund or transfer. Requests made with less than 48 hours’ notice, or missed appointments, will normally result in the deposit being forfeited, subject to applicable customer rights.

Am I suitable for treatment?

Please avoid booking if pregnant, breastfeeding, unwell, or using certain medications. Your consultation will confirm suitability.